Software Support
With a robust IT strategy and reliable hardware components installed, IT support issues can be kept to a minimum. However, problems can occur with server and desktop operating systems and when individual users are working within applications.
On these occasions immediate access is required to specialist knowledge. Gardner Systems, with their Support Partners, are able to offer this specialist knowledge, providing one hour telephone responses and remote diagnostic tools, aimed at problem solving and getting your server or individual users productive again.
In the event that you would like this support to be extended to an on-site response, then this service can be added to your support package.
Support Services can be offered for a wide range of software including the industry leaders, such as Microsoft, Novell and SCO Unix together with email and security solutions.