Tivoli Services

 

With Gardner Tivoli Services, you get the most knowledgeable experts on Tivoli technology to accelerate your implementation and mitigate risk. We leverage a team of highly skilled consultants with broad architectural knowledge, deep technical skills, best practices to provide proven solution design consulting, rapid deployment, integration, configuration and optimization of your Tivoli software solution. No matter where you are in your transformation to IT service management, Gardner Tivoli Services has the right services for you.

Helping you achieve business results faster
Our services are aimed at helping you move faster – key in today’s rapidly evolving business environment. With our services, you can get your Tivoli® software solution into your organization quickly and effectively – putting it to work to solve key business challenges.

We build on your skills and investment
You need the right skills and experience to manage your IT services. You also need to leverage your most valuable assets – your people. They know your business, processes and infrastructure; they need the knowledge to maximize the IBM technology in your environment. Gardner Tivoli Services has a proven approach to prepare your staff and assist them to architect, build, deploy and support your IT management solution. From classroom training and hands-on custom workshops, to skills transfer and mentoring, Gardner Tivoli Services can provide assistance to enhance your team’s capabilities.

Services for all stages of your implementation
We provide consulting services and skills enablement for IBM Tivoli, products supporting all Tivoli solutions.

  • Availability
  • Composite Application Management
  • Optimization
  • Provisioning
  • Security
  • Storage

Gardner Tivoli Services has a set of offerings that can be used as building blocks for your IT project.
Our services cover a range of capabilities including architecture and design workshops, project management, rapid deployment and integration offerings, skills transfer programs and premium support services.

We offer custom consulting engagements tailored to meet your deployment needs. No matter where you are in your transformation to IT service management, Gardner Tivoli Services has a service offering program that’s right for you!

Define the right training path
Gardner Tivoli Services has developed a broad range of education solutions that help enable your staff to understand, plan, implement, customize and maintain your IT service management infrastructure. Training can be delivered as a custom class at your site, through pre-scheduled courses at Gardner Systems Demonstration Suite or a combination for self-paced training.

Accelerate deployment with offerings
Whether you need an initial offering to launch your project or an in-depth comprehensive offering, we have a complete array of offerings to meet your individual needs.

Assess
Planning
Assessment

Design
Architecture
Solution Design

Develop & Deploy
Deployment
Migration
Integration

Maintain
Health Check
Software Support

Gain assurance with project management
Project management from Gardner Tivoli Services helps minimise the amount of risk associated with your deployment project. We help you plan your projects, keep them on schedule and report on the status of your progress. Rely on our proven project management expertise to keep your implementation on track.

Support your environment
Gardner Software Support complements your current support and provides value through a proactive approach, knowledge sharing and problem management. Delivered through a personalised relationship, we help your IT staff meet business objectives rather than managing problems.

The right combination for today’s organizations
This range of services provides a winning combination of expert advice and education you need to help ensure your success with any Tivoli software solution. A single engagement may draw upon one area or integrate elements from all our services. No matter how you choose to work with Gardner Tivoli Services, we can provide the expert services necessary to meet today’s complex business and technology challenges.

IBM Software Services and IBM Global Services: A Powerful Combination
Gardner Tivoli Services teams with IBM Global Services to unlock the power of a comprehensive set of business process expertise with application development products, deep project management and technical skills and a proven suite of services solutions all from one provider: Gardner Systems.